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How Flemings uses technology to manage your property

By Brooke Hunter, General Manager – Property Management

At Flemings, we use technology to make Property Management smarter, faster and more transparent, so your investment performs at its best. The systems we have chosen are not just for convenience, they are designed to deliver real benefits for landlords by protecting your property and maximising your return.

Here’s how our technology works for you:

FLK It Over – Digital Document Signing

FLK It Over’s digital documents are always up to date with the latest legislative requirements and automatically maintain a time-stamped record of when each document is executed. This not only ensures accuracy and compliance but also eliminates delays that can hold up tenancies and interrupt income flow. With FLK It Over, agreements such as Managing Agency Agreements, lease renewals, and changes to landlord or tenant details are signed securely online. There’s no printing, scanning, or waiting for signatures. Everything is completed quickly, accurately, and in line with current legislation, keeping your property income moving without interruption.

Snug – Online Tenant Application

Securing suitable tenants is the foundation of a strong investment. Snug makes things easier for both you and your tenants with one online application that can be applied to multiple properties. This efficient system helps us attract quality tenants faster, reduce vacancy times, and keep your rental income consistent. It also allows us to review the suitability of each tenant for a property and efficiently present qualified applicants to you, our landlords, for your consideration and decision.

Tapi – Property Maintenance Workflow

Nobody likes getting the call about a burst pipe or an air-con not working, however in reality, ongoing maintenance protects your property’s value. With Tapi, tenants can report issues instantly and upload photos straight from their phone. Our team is notified immediately, so we can communicate quickly with you for approval and organise trusted trades promptly. Usings Tapi allows Flemings to triage maintenance issues. Every step – from request to repair – is tracked in one system, ensuring transparency, cost control and timely resolution.

Property Tree – Rent and Payment Management

You should always know how your investment is performing. Property Tree is our core management software, recording every transaction, statement, and payment in real time. You receive accurate, up-to-date financial reports, and our team can securely access your records anytime – giving you confidence in both the numbers and the management behind them.

Inspection Manager – Ingoing, Outgoing and Routine Inspections

Protecting your asset means knowing exactly how it is being looked after. Inspection Manager allows us to complete detailed digital inspection reports – including photos, notes, and maintenance recommendations – which sync directly to Property Tree. You have a clear record of your property’s condition over time, ensuring accountability and proactive upkeep.

Technology that supports your returns

For us, technology is about equipping our Property Managers to provide a higher level of service. By streamlining communication, automating routine tasks, and keeping every detail organised, we can focus on what really matters: maximising your return, protecting your property, and maintaining strong relationships with you and your tenants.